Saturday, January 22, 2011

Order books on Flipkart.com

This one deserves a mention, so here it goes. If you are in India and wish to order books and DVDs online, I can recommend you a fantastic online store. It's called Flipkart and it's website is www.flipkart.com. This is India's answer to the popular US-based online store Amazon. About two months back, I ordered a book that wasn't available at popular book shops in Mumbai, including my favourite Strand. Amazon had it, but as usual their shipping charges are a killer for shipments outside USA. Then, one of my office colleagues recommended me Flipkart and I placed the order. I made my payment through internet banking (really fast and one of the most convenient ways to pay bills of a large variety) and within minutes- or seconds perhaps I don't exactly remember- I got a confirmation. The book was at a very reasonable price.

Two things that I love about Flipkart:

  1. Shipping of orders worth more than Rs100 is free. This works out much better than Amazon where in many cases, shipping is almost 1/3rd the cost of the item itself. 
  2. Customer support is top class. You can either call them up to inquire about your order (in case of late deliveries or anything else) or you can write to them. They pick up your phone and they reply to your emails and are very prompt in getting back. I also write to them occasionally to check about a merchandise that is currently not on sale on the website, and they respond promptly. 






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